The RiverPark Center is enhancing accessibility for patrons who are hard of hearing with the addition of new assistive listening devices, part of an ongoing commitment to create an inclusive environment where everyone can fully enjoy live performances.
The devices — available free of charge at the Box Office on a first-come, first-served basis — amplify sound directly from the stage, helping users hear performances with greater clarity. The update comes through a partnership with the Marilyn & William Young Foundation.
The RiverPark previously offered hearing-assist technology, but the equipment had become outdated and eventually stopped working.
“Despite our efforts to repair the system, it could no longer be restored,” said Jennifer Richardson, RPC director of development. “The need for new devices was highlighted when a loyal patron shared that she couldn’t fully enjoy performances due to hearing loss. Her experience resonated with us, and we prioritized securing funding to purchase new, reliable assistive listening devices — ensuring that no one is excluded from enjoying live performances.”
One of those patrons, Rosemary Conder, used the device Wednesday night during a performance of The Cher Show.
“I am so excited to try out the new hearing assistance devices,” Conder said in a Facebook post Wednesday. “Losing my hearing has created a sense of isolation that makes me miss out on social interactions and important conversations. It’s a humbling experience, and often makes me miss the details of entertaining events, especially music.”
Richardson said the new equipment reflects RiverPark’s broader vision to remove barriers and promote equal access to the arts.
“These devices help advance our commitment to creating a welcoming, equitable environment where everyone — regardless of ability — can fully engage with and enjoy the magic of live performance,” she said. “This investment is more than a technological upgrade — it’s a statement that RiverPark Center is a place where everyone belongs.”
That focus on accessibility is also shaping future programming. Beginning next season, RiverPark plans to offer sensory-friendly performances as part of its Arts Teach Kids series. The specially adapted shows will include modified lighting and sound, a relaxed atmosphere that allows for movement and vocalizations, and designated quiet spaces for those who need a break.
“Our goal is to create a supportive and inclusive space where every child is empowered to engage with the arts,” Richardson said.
For more information about upcoming performances or accessibility services, visit RiverParkCenter.org.
