RiverValley Behavioral Health (RVBH) has been awarded $1.5 million by the Kentucky Department of Behavioral Health to enhance the 988 Suicide & Crisis Lifeline network. RVBH officials said the funding will enable the expansion of 24/7 chat and text services across Kentucky, improving access to critical mental health and crisis support.
As part of this funding, RVBH will become the dedicated 988 Chat and Text responder for the entire state of Kentucky. Currently, RVBH answers regional 988 crisis line calls and operates its own individual crisis line, providing immediate care to those in need.
“This award will allow us to significantly enhance the support we provide to Kentuckians in crisis, offering a vital lifeline during moments of need,” said Dr. Wanda Figueroa, RVBH President & CEO. “We are honored to lead this critical initiative, expanding our services to reach even more individuals across the state. This contract demonstrates our ongoing commitment to saving lives and strengthening mental health services in Kentucky.”
When the 988 Lifeline launched nationwide in July 2022, texts from Kentuckians increased by 160% and chats increased by 138%, according to a release from RiverValley.
“Since then, demand has continued to surge as text volume increased by another 155% in 2024,” Figueroa said. “RVBH has responded to this rising need, answering more than 11,000 calls regionally through 988 and the RVBH Direct Crisis Line in 2024 alone. This additional funding will allow RiverValley to hire and train 15 new staff members, ensuring that every chat and text through 988 is answered by highly trained professionals equipped to support individuals in crisis.”
Michelle Nobles, RVBH Vice President of Outpatient & Crisis Services, said they recognize the critical role that mental health and crisis services play in the well-being of communities.
“This funding will allow us to provide immediate, compassionate, and locally focused care for individuals in distress,” she said. “We’re proud to be part of Kentucky’s commitment to mental health, and we’re ready to ensure that every person who reaches out to 988 receives the support they deserve, from highly trained professionals right here in the Commonwealth.”
Nobles said the expansion will reinforce the 988 Lifeline’s mission to offer confidential and accessible support for individuals in emotional distress, whether they are struggling with thoughts of suicide, self-harm, substance use, relationship distress, or other mental health crises.
The project is set to be fully operational, with chat and text services available statewide, by July 2025.
